Cookie Policy
Last updated: [OCT – 2025]
At Monno Ceramic Malaysia Sdn. Bhd. we use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze how our website is used.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences when visiting https://monno.com.my/ (the “Website”).
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website.
They help websites recognize your device and remember your actions and preferences — such as login details, shopping cart contents, or language settings.
Cookies are not harmful — they do not contain viruses or grant access to your personal files.
2. Why We Use Cookies
We use cookies to ensure our website runs smoothly, efficiently, and tailored to your experience. Specifically, we use cookies to:
Enable essential site functions (e.g., checkout, login)
Remember your preferences and settings
Understand how visitors use our website
Improve performance and design
Deliver relevant promotions and marketing content
3. Types of Cookies We Use
a. Essential Cookies
These cookies are required for the basic operation of our website — such as enabling secure login, maintaining your cart, and processing orders.
Without them, certain site features will not work properly.
b. Performance & Analytics Cookies
These cookies collect information about how you use our website — such as which pages you visit, how long you stay, and if you experience errors.
We use these insights to improve usability and design.
Examples:
Google Analytics (for traffic and performance tracking)
Meta Pixel / Facebook Pixel (for ad optimization)
c. Functional Cookies
These cookies help us remember your preferences (such as region, currency, or language) and personalize your shopping experience.
d. Advertising & Targeting Cookies
These cookies are used to show you relevant advertisements and measure their effectiveness.
They may also limit how often you see certain ads and help us understand customer interests.
e. Third-Party Cookies
Some cookies come from third-party services that we use to enhance your experience — such as:
Payment gateways (FPX, GrabPay)
Social media plugins (Facebook, Instagram)
Embedded content (e.g., product videos or Instagram feeds)
These providers have their own cookie and privacy policies, which we recommend reviewing.
4. Managing Your Cookie Preferences
You have full control over how cookies are used on your device.
You can:
Accept or decline cookies when prompted on our website banner.
Adjust your browser settings to block or delete cookies.
Clear existing cookies from your device anytime.
Note: Disabling certain cookies may affect website functionality — for example, your shopping cart or checkout process may not work properly.
5. How to Control Cookies in Your Browser
Below are links to manage cookies in popular browsers:
You can also opt out of targeted advertising through:
6. Consent
When you visit monno.com.my for the first time, a cookie banner will appear asking for your consent.
By clicking “Accept All Cookies” or continuing to browse, you consent to the use of cookies as outlined in this policy.
You may withdraw your consent at any time through your browser settings or by clearing your cookies.
7. Data Protection
Cookies may collect certain information such as IP address, device ID, and browsing behavior.
All such data is handled securely and in accordance with our Privacy Policy and the Personal Data Protection Act (PDPA) 2010.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or business practices.
Any updates will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions or concerns about our use of cookies, please contact:
📧 privacy@monno.com.my
Website: https://monno.com.my
10. Acknowledgment
By using our website, you acknowledge that you have read, understood, and agreed to this Cookie Policy.